Bring it by.
Call, text, or email. Describe what it’s doing — or not doing — and you’ll get an honest answer on whether it’s worth fixing.
What to have ready
A little detail up front saves a trip.
- What the device is (make and model if you have it) and roughly how old it is.
- What it’s doing — or not doing. “Won’t turn on,” “eats tapes,” “runs slow,” “cracked screen” all help narrow it down before you arrive.
- Whether anything changed right before it stopped working — a drop, a spill, a storm, an update.
- For data recovery: whether the drive still spins up or makes any sound when powered.
Or write it out
Send the details and you’ll get a straight answer by email.
Message sent.
Thanks — that’s in Ed’s inbox now. He reviews every message personally and usually replies within a business day or two. If it’s more urgent than that, call (202) 657-2225.
Service area
Based in Anne Arundel County, Maryland — 31 towns and communities served.
See all 31 towns → — outside these? Call or email anyway, it’s worth asking.